Terms of service

Welcome to The Monologue. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before shopping with us.

Our mission is simple – Crafted with Purpose | Designed to Connect – bringing you authentic paper, fabric, and wooden products Made in India.

1. Acceptance of Terms

By browsing, accessing, or purchasing from our website, you agree to follow and be bound by these Terms of Service, along with our Privacy Policy and Return & Refund Policy.

2. Use of Website

  • You agree to use this website only for lawful purposes.

  • You must not misuse our website by introducing harmful software, spamming, or attempting to gain unauthorized access.

  • All product descriptions, prices, and availability are subject to change without prior notice.

3. Products & Orders

  • All products displayed on our website are handcrafted and Made in India, which means slight variations may occur – this adds to their uniqueness.

  • By placing an order, you agree that all information provided (name, address, payment details) is accurate and complete.

  • We reserve the right to refuse or cancel an order if fraudulent activity, incorrect pricing, or product unavailability is detected.

4. Pricing & Payments

  • All prices are listed in INR (Indian Rupees) and inclusive of applicable taxes (unless stated otherwise).

  • Payments must be made through our secure payment gateways. We do not store full payment card details.

  • For Cash on Delivery (COD) orders, payment must be made at the time of delivery.

5. Shipping & Delivery

  • Shipping timelines will be mentioned during checkout but may vary due to external factors (courier delays, holidays, etc.).

  • Risk of loss or damage passes to you once the order is delivered.

  • For shipping and return details, please refer to our Return & Refund Policy.

6. Return, Refund & Exchange

  • We provide a 15-day hassle-free return policy (conditions apply).

  • Defective, damaged, or incorrect products are eligible for exchange or refund.

  • For full details, please review our Return & Refund Policy.

7. Intellectual Property

  • All content on this website – including text, images, designs, logos, and product descriptions – is the intellectual property of The Monologue.

  • You may not copy, reproduce, or use our content without prior written consent.

8. Limitation of Liability

  • The Monologue will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the amount paid for the product purchased.

9. Changes to Terms

We may update or modify these Terms of Service at any time without prior notice. Please review this page regularly to stay updated.

10. Contact Us

For any queries regarding these Terms of Service, feel free to reach us:
📧 Email: themonologuestore@gmail.com
📞 Phone/WhatsApp: +91 8838616325

At The Monologue, we’re committed to offering you authentic, sustainable, and meaningful products while ensuring transparency in our policies.